Terms and Conditions

Introduction

At AXENTRIX INNOVATIONS PRIVATE LIMITED, the team behind AXENTRIX INNOVATIONS (hereinafter referred to as "we", "us", or "our"), we deeply value your terms and conditions. Our goal is to offer you an easy and seamless experience when using our Web Development, App Development, UI/UX, and Digital Marketing services. These terms help outline your rights and responsibilities while interacting with our platform.

Please take a moment to read through this document so you’re familiar with how everything works. Whether you're exploring our services or engaging in a project with us, we want to ensure transparency and build a strong, trustworthy relationship with you. 

Acceptance of Terms

When you visit our website or use our services, you’re agreeing to be bound by these Terms and Conditions. These terms apply to all users, including casual visitors, customers, and any others who access or use our website. We want you to be fully aware of your responsibilities when engaging with our platform and services.

By accepting these terms, you’re confirming that you’re of legal age to form a binding contract, and if you're using our services on behalf of a company or other entity, you're confirming that you have the authority to bind that entity to these Terms and Conditions. Your continued use of our website signals your consent to all the terms outlined here.

Changes to Terms

As we grow and enhance our services, we may occasionally need to update or modify these Terms and Conditions. Whenever we make significant changes, we’ll notify you by posting the updated terms on our website and providing the latest effective date. We encourage you to regularly check this page to stay informed about any updates.

Your continued use of our website after the changes are posted means that you accept the revised terms. We aim to make these updates as seamless as possible and always act in your best interest. If any modifications affect your rights in a major way, we’ll ensure you’re informed with clear communication.

Eligibility

To use our services at Axentrix Innovations, you need to meet certain eligibility criteria. You must be at least 18 years old or the legal age of majority in your jurisdiction. If you're under 18, you’ll need the consent and supervision of a parent or guardian to use the platform. This ensures that our services are being used responsibly and legally.

In addition, you must have the legal authority to enter into a binding agreement. Whether you're an individual, a company, or another legal entity, by using our services, you confirm that you’re legally permitted to do so. Meeting these eligibility requirements helps maintain a safe and reliable platform for all users.

If you do not meet these criteria, you are not authorized to use our services. It's essential that all users adhere to these rules to ensure compliance with local laws and to protect the interests of everyone using our platform.

Account Registration

Creating an account on Axentrix Innovations is straightforward but requires you to provide accurate and up-to-date information. During registration, you'll need to provide details such as your full name, valid email address, and any other required information that ensures proper communication and service delivery. It’s important that the information you provide is complete and truthful, as this forms the basis of our relationship.

Once registered, you'll be responsible for maintaining the confidentiality of your login credentials. This means keeping your username and password secure and not sharing them with others. Any activity that takes place under your account is your responsibility, so it's crucial to ensure your account’s security at all times.

If any changes to your personal information occur, such as a change in email or contact details, it's your responsibility to update your account to reflect these changes. Keeping your account information current helps us provide you with a seamless and efficient experience on our platform.

User Responsibilities

As a user of Axentrix Innovations, you’re expected to use our services in a lawful and respectful manner. This means that any content you upload, share, or interact with must not violate any laws, infringe upon the rights of others, or contain harmful, offensive, or malicious material. Your actions on our platform should align with maintaining a positive and safe environment for all users.

You are responsible for ensuring that your use of our services complies with applicable laws and regulations. This includes adhering to intellectual property laws, respecting privacy, and not engaging in any fraudulent activities. Misuse of our services, such as hacking, spamming, or other disruptive behavior, will result in termination of your access to the platform.

Additionally, you are responsible for any interactions with third-party services or links accessed through our website. While we strive to maintain a secure environment, we rely on users to act responsibly and with good judgment when using the resources provided through our platform.

Prohibited Activities

At Axentrix Innovations, we want everyone to have a positive and safe experience. To ensure this, certain activities are strictly prohibited. You are not allowed to use our services to engage in illegal activities, spread malicious software, or conduct any form of cyber attack. Activities such as hacking, phishing, or unauthorized access to other users' accounts are strictly forbidden and will result in immediate suspension or termination of your account.

Additionally, we prohibit the use of our platform for spamming or distributing unsolicited promotional content. This includes sending bulk emails or messages that are intended to advertise products or services without proper consent from recipients. Engaging in such activities not only disrupts the user experience but also violates our policies.

We also require that users do not engage in any behavior that could harm or disrupt the functionality of our website or services. This includes attempting to interfere with the normal operation of our platform, manipulating data, or creating a negative experience for other users. Adhering to these guidelines helps us maintain a secure and efficient environment for everyone.

Intellectual Property Rights

Axentrix Innovations values intellectual property and respects the rights of creators. All content and materials available on our website, including text, graphics, logos, and software, are owned by us or licensed to us and are protected by intellectual property laws. This means that you cannot use, copy, modify, or distribute any of our content without our explicit permission.

You retain ownership of any content you create and upload to our platform. However, by submitting content to us, you grant us a non-exclusive, royalty-free license to use, display, and distribute your content within the scope of our services. This license allows us to provide and improve our services while respecting your rights as the content creator.

We take intellectual property violations seriously and will take appropriate action if we discover any unauthorized use of our materials or content. We encourage users to respect copyright and trademark laws and to report any potential infringements they encounter.

Third-Party Services

Our website may include links or integrations with third-party services, such as payment processors or external tools. These third-party services operate independently from us and are governed by their own terms and privacy policies. When you interact with these services, it's important to review their terms and privacy practices, as they may handle your information differently than we do.

While we strive to partner with reputable and trusted third-party providers, we are not responsible for the content or practices of these external services. If you choose to use third-party services, you do so at your own risk and should be aware of their policies and security measures.

Using third-party services through our website does not imply any endorsement or affiliation with them. We provide these links for convenience and to enhance your experience, but it’s up to you to make informed decisions about engaging with these external services.

Payments and Fees

When using Axentrix Innovations, any payments and fees associated with our services will be clearly outlined. We offer a variety of services, each with its own pricing structure, which you can review before making any commitments. All charges are listed in Indian Rupees (INR) and are subject to applicable taxes. Make sure to review the pricing details before proceeding with any transactions to ensure you understand the costs involved.

For subscription-based services, payments will be automatically charged at the start of each billing cycle, unless you cancel your subscription. Any changes to our fees or billing procedures will be communicated in advance, so you’re always aware of what you’re being charged for. You can manage your payment methods and view your billing history through your account settings.

In the event of a billing dispute or issue, we aim to resolve it promptly. It’s important to provide accurate payment information and keep your account details up to date to avoid any interruptions in service. Your timely payments help us maintain the quality of our services and continue providing you with the best experience.

Termination of Use

You or Axentrix Innovations may choose to terminate your use of our services at any time. If you decide to stop using our platform, you can cancel your account through your account settings or by following the cancellation procedures provided. Any pending payments or outstanding balances must be settled before the termination is finalized.

We also reserve the right to suspend or terminate your access to our services if you violate our Terms and Conditions or engage in prohibited activities. This helps us ensure a safe and respectful environment for all users. If your account is terminated for any reason, you may lose access to your data and content, so be sure to back up any important information before the termination process.

In cases where your account is terminated, you will not be eligible for any refunds or credits for any unused portion of paid services. We aim to handle terminations with fairness and transparency, and we’ll inform you of any actions taken regarding your account.

Limitation of Liability

Axentrix Innovations strives to provide high-quality services and a secure platform. However, there are limits to our liability. We are not responsible for any indirect, incidental, or consequential damages that may occur from using our services, such as loss of data, profits, or opportunities. Our liability is limited to the extent allowed by law, and we aim to provide remedies only for direct damages that arise from our services.

While we take steps to ensure the security and reliability of our platform, we cannot guarantee that it will be completely free from errors, disruptions, or security breaches. We are not liable for any damages or losses resulting from such issues, as unforeseen technical problems can occur despite our best efforts.

In cases where our services link to external websites or third-party services, we are not responsible for their actions or content. Our liability is limited to our own services, and we encourage users to review the terms and policies of any third-party services they engage with.

Indemnification

By using Axentrix Innovations, you agree to protect us from any legal claims or damages that might arise from your use of our services. This means if someone makes a claim against us related to your actions or content, you’ll be responsible for covering any costs or losses we incur. This includes legal fees, expenses, or any financial damages resulting from your activities on our platform.

Indemnification helps ensure that we can operate our services smoothly without being burdened by issues stemming from individual user actions. For instance, if you post content that infringes on someone else's rights, or if you misuse our services in a way that leads to legal trouble, you’ll be accountable for any resulting consequences.

It’s important to understand that this responsibility includes covering costs for both direct and indirect damages. By agreeing to these terms, you’re taking on the responsibility to defend us and compensate us if necessary, thus helping us maintain a safe and compliant service environment.

Dispute Resolution

In the event of any disagreements or disputes related to your use of Axentrix Innovations, we encourage resolving these issues amicably and promptly. Our goal is to address concerns in a fair manner without the need for formal legal proceedings. Initially, we recommend attempting to resolve disputes through informal communication and negotiation.

If an informal resolution isn’t possible, disputes may be resolved through mediation or arbitration, depending on the situation. Mediation involves a neutral third party helping both sides reach a mutual agreement, while arbitration involves a binding decision by an arbitrator. This approach helps to handle conflicts efficiently and minimize legal costs.

Taking these steps ensures that disputes are handled fairly and expediently, without the need for prolonged litigation. It’s our aim to provide a transparent process for resolving issues, allowing both parties to find a satisfactory resolution.

Governing Law

The laws of India will govern any legal matters related to your use of Axentrix Innovations. This means that any disputes, claims, or legal issues arising from our services will be interpreted and resolved according to Indian law. By agreeing to these terms, you consent to the jurisdiction of Indian courts for any legal proceedings.

This governing law ensures that all users are subject to the same legal framework, which provides consistency and fairness in handling any issues. It also helps in resolving legal matters in a manner that is familiar and appropriate for the local context.

Understanding that Indian law applies helps set clear expectations about how legal issues will be addressed. It also ensures that both parties have a mutual understanding of the legal environment governing their interactions with our platform.

Disclaimer of Warranties

At Axentrix Innovations, we strive to provide a reliable and efficient service, but we cannot guarantee that everything will always function perfectly. Our website and services are offered “as is,” meaning that we make no warranties or representations about their completeness, accuracy, or reliability. We do not promise that our services will be error-free or uninterrupted.

While we make every effort to ensure the quality of our services, we do not warrant that our website will be free from viruses, bugs, or other harmful components. Your use of our site is at your own risk, and it’s important to take necessary precautions to protect your devices and data.

By using our services, you acknowledge that we are not responsible for any issues that may arise from your use, including any loss or damage to your data. Our aim is to provide a helpful and functional service, but we cannot guarantee specific outcomes or results.

Force Majeure

Axentrix Innovations is not liable for any failure to perform our obligations under these Terms and Conditions if such failure is caused by circumstances beyond our control. This includes events like natural disasters, wars, strikes, or other events that are unforeseeable and outside our ability to influence. These circumstances are known as “force majeure.”

In the event of a force majeure situation, we will make reasonable efforts to minimize any disruptions and resume our services as soon as possible. However, we are not responsible for any delays or failures in performance that result from these extraordinary events.

Understanding that force majeure events can impact our ability to deliver services helps set realistic expectations. We aim to handle such situations with transparency and resilience to continue providing value despite unforeseen challenges.

Severability

In the event that any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of law, the remaining provisions will still apply and remain in full force. This means that even if one part of our terms is deemed unenforceable, the rest of the agreement remains intact and continues to govern your use of our services.

We aim to ensure that our Terms and Conditions are clear and legally binding. If a particular term is invalidated, it doesn’t affect the validity of the entire agreement. This approach helps maintain the integrity of our policies and ensures that the remaining terms continue to regulate our relationship with you.

Contact Information

If you have any questions or need further information about our Terms and Conditions or our services, you can find relevant details in the "Contact Us" section of our website. Feel free to Reach us and don't hesitate to get in touch with us axentrixinnovations5@gmail.com.